How do you ensure that AI workflows don’t generate legal advice without proper lawyer oversight?

We design AI workflows to support, not replace, professional judgment. Every output is routed through human review before use with clients. Our focus is on automation of drafting, bundling, and workflow tasks — the work that consumes time but does not replace your legal judgment.

Can sensitive client data be compromised if AI systems are connected to our documents?

No. We deploy AI within secure, access-controlled environments and ensure that data never leaves your firm’s existing infrastructure. We do not train models on your data; instead, we build workflows that operate within your own repositories, giving you full control and auditability.

What about privilege and confidentiality — can AI compromise those obligations?

Preserving confidentiality is paramount. Our automations respect the same access controls and permissions your lawyers already use. Privileged material remains within your secure systems, and we configure workflows to ensure outputs cannot be shared or accessed beyond the authorised group.

How do you prevent AI from “hallucinating” or inventing information in legal documents?

We never allow free-form AI drafting in sensitive workflows. Instead, our automations draw only from verified templates, your firm’s precedent library, or structured matter data. Where summarisation is used (such as in due diligence), all AI outputs are traceable back to the source documents, so nothing is ever accepted without verifiable context. All information presented as fact is cited and verifiable so you can track everything your firm generates.

How do you measure whether AI is delivering value to the firm?

Every project begins with a baseline measurement — drafting times, matter intake costs, billing write-offs, or bundle preparation hours. After deployment, we track the improvements directly against these metrics, so your firm can demonstrate ROI in real numbers, not promises.

How disruptive is implementation — will it slow down our lawyers’ billable work?

Our deployments are designed to be minimally disruptive. We work in parallel with existing workflows, running pilots on a limited scope before scaling across practice groups. This means lawyers can continue with their current tools while automation is proven in the background.

How much training do our lawyers and staff need to use AI workflows?

We design solutions so they feel like an extension of your existing systems, not a new platform to learn. Most staff can start using workflows with only a short orientation. For more complex automations, we provide tailored training for administrators and practice leads so knowledge is embedded inside your firm.

What about change management — how do we get lawyers to adopt these tools?

We approach change management as a core part of delivery, not an afterthought. By involving practice leaders early, showing quick wins, and tailoring workflows to actual lawyer pain points, we ensure adoption is driven by usefulness rather than top-down mandates. We can also provide usage reporting so you can see where further engagement is needed.